Shipping policy
Shipping Policy
Thank you for shopping with us! We’re committed to providing a smooth and transparent shipping experience. Please review our shipping policy below.
Processing Time
All orders are processed within 2 business days. Once your order is placed, it goes into production right away. As each item is made-to-order, this processing time ensures your product is created with care and accuracy.
Shipping Time
After your order is processed and shipped, you can expect delivery within 2–5 business days, depending on your location and local carrier services.
Please note that during high-demand periods (e.g., holidays or promotions), shipping times may be slightly longer due to increased volume.
Shipping Locations
We currently ship to most countries worldwide. Shipping availability and timeframes may vary depending on your destination.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery address and order size. Occasionally, we may offer free shipping promotions—keep an eye out!
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package's journey.
Delays & Issues
While we do our best to ensure timely delivery, we are not responsible for delays caused by factors outside of our control, such as customs, carrier delays, weather, or incorrect shipping information provided at checkout.
Questions?
If you have any questions about your order or need help with tracking, feel free to reach out to us at theecarepackage@gmail.com. We're happy to help!
Let me know if you’d like this customized further with your store name, return policy link, or customer service hours.